STEPH
Heyo~ I'm a Seattle-based product designer, cat lover, knitter, and vibes enthusiast. Currently I'm a product designer at Rita Group, specializing in conversation design and AI agents.
Heyo~ I'm a Seattle-based product designer, cat lover, knitter, and vibes enthusiast. Currently I'm a product designer at Rita Group, specializing in conversation design and AI agents.
Startup - Product - Accessibility - Documentation
Improve consistency within design and engineering through design system standardization
Collaborated with stakeholders to support migration from iOS to responsive web app. Audited and streamlined design system for consistency, accessibility, and alignment with Material Design guidelines
Improved alignment across cross-functional teams: We adapted our design system to match our new low-code platform and made sure to document design system extensively to support future transition to high-code.
Proof of concept - Android - SaaS
An end-to-end mobile app that decreases the time and effort for crocheters to find a pattern (think Yelp or AllTrails but make it crochet)
Led discovery, design, and testing process of a crochet application. Simplified search and comparison of patterns.
Thought provoking user experience and information hierarchy in a long underrepresented industry. 100% of users successfully identified a pattern for their needs.
Contract - Shipped - Responsive Web - Nonprofit - Accessibility
Collaborated with fellow designers and developers to create a WCAG 2.1 accessible website
Identified user needs, goal, and behaviors and designed wireframes that simplified user experience. Conducted usability testing with staging website and collaborated with developers to ship an accessible site.
A WCAG 2.1 accessible website with AAA text compliance. Also won first place in the Accessibility Internet Rally (2023-2024).
Data visualization - Startup - Product - AI - Workflow Improvements
Led design efforts based on strategic business goals, ensuring designs directly contributed to revenue growth and investments
Audit existing dashboard and collaborated with product team members to design appropriate and accessible charts that highlighted key data
Improved information architecture and user experience of internal dashboard. Created initial user journey maps, task flows, and wireframes to visualize and test early concepts
Tool Integration - Startup - Product - AI - Workflow improvements
Collaborated with engineers and product manager to streamline escalation cycle and reduce costly context switching with disjointed workflows through Waypoint AI's Slack App
Identified the various user groups and their needs, behaviors, and pain points in an escalation cycle. Collaborated with developers and stakeholders to define product requirements and constraints
Improved productivity and cost efficiency amongst team: Less time spent tracking, and gathering, and identifying root cause and more time spent on solving high priority escalations
